Community

Talk to other participants

Find the community group and know where to send questions about account, recordings and session approval.

Group of participants

Exchange experiences on environment preparation, devices, and recording routine. This group should not be confused with the platform's official support. Avoid sharing documents, passwords, or videos with personal information.

Join the Group

Account, analysis and payments

Log in to your account and use the support channel listed by KGeN. The group cannot guarantee approval, correct balances or change platform decisions.

Editorial contact

Responsible: Daniel Olimpio Moreira. For corrections and questions about this guide, write to contato@danielolimpio.com. Learn more about the site.

Prepare your question

Write down date, activity, session identifier and message displayed in the dashboard. Describe at which stage the problem arose. Send account specific information only by the service indicated within the platform. This site is an independent guide with referral link.