KGeN FAQ: payments, mobile phones and recording

KGeN Quest presents the campaign and allows you to track your participation and rewards. Minute Data is used to record and send tasks. Follow the campaign instructions to correctly associate your account, organization, and access to activities. Using the same application from another platform does not mean sharing the same payment rules.

Create your KGeN account by the registration button of this guide. Then complete the registration in Minute Data with the same email and inform 5TBCT4ZC when the stream requests the invitation code or organization. Check the device, campaign and a task released before recording and sending your first session.

Yes. The campaign instructions ask you to use the same email for both accounts to link your participation. Check the address used in Google and Minute before recording. If you already used different emails, ask support to check the link; do not delete your history to fix it.

Use this guide’s Sign Up Now button to register through the referral link. Complete the steps and note your email: use the same one in Minute Data. The app’s organization code serves a different purpose and does not replace the registration link.

No. The KGeN invitation identifies the entry of a participant into the platform. If Minute requests an organization code, use the code indicated in the campaign instructions; do not replace each other.

The code specified in this guide is 5TBCT4ZC. Enter it without spaces when Minute Data's registration requests the invitation or organization. Before recording, check out the displayed campaign. If the code is not accepted or the access is not released, ask for guidance on campaign service.

Check if the campaign is available in your account, if access to Minute has been completed and if the task is released. If “requires access”, “waiting list” or similar message appears, follow the orientation displayed on the screen.

Check your email, entered details and error messages. Send support a screenshot of the step where registration stops, and say whether you already have a KGeN or Minute account. Avoid creating duplicate accounts to resolve the issue.

Check that you joined the correct campaign and organization and completed the required registration steps. If everything is correct, send support a screenshot of the message to identify the missing access permission.

No. 5TBCT4ZC is the code indicated here for the invitation or organization flow in Minute Data. The KGeN registration uses the Sign Up Now button link. Keep the same email and check the campaign before sending recordings.

iPhone 12 to 17 (excluding 16e / 17e), Samsung S21 to S26 (excluding FE models). You can also check your device directly in Minute. Confirm model and camera support before starting a session or buying a device; installing the app does not unlock every task.

Check the app version, camera permissions and full phone model. Try again through the task workflow. If the message persists, send the error and model to Minute support. Do not assume every variant of an advertised phone range has the same compatibility.

Follow the equipment and framing required by the task. In first person recordings, the mobile phone must remain firm while your hands perform the activity.

Check the instruction of the task before starting. If it requires first-person activity with free hands, recording holding the device can harm the framing and approval.

Please refer to the options available in your campaign. If there is no request for equipment in your account, do not assume that sending is automatic; follow the support guidelines indicated to start.

Leave enough space to record and complete the sending of the sessions. Check the current application and campaign instructions for the storage recommendation for your device.

When consulting the app store, Minute Data requires iOS 17.4 or later. Check the current requirement before installing or updating. This system requirement is different from the list of devices and cameras accepted by the campaign.

Check which of the two platforms the error occurred and use the password recovery from the respective login screen. Also check which email was used in the registration before creating another account.

Check the email, organization and campaign used at registration. After uploading a session, check whether it appears in the corresponding history. If it does not appear after the timeframe shown in your account, ask support to verify the link.

Ask the support to check if the existing account can be associated with the campaign organization. Please inform the email and organization shown in Minute. Do not delete an account that already has recordings to try to redo the registration.

Different email addresses alone do not establish that. Keep screenshots of both accounts and sessions and ask support to check how they are linked. Do not assume recordings will transfer automatically.

Stop new recordings in this organization until you see the correct orientation. Send the support the code used, the account email and the screenshots of the already sent sessions so they can locate the history.

Sessions may continue to be associated with the account or organization used for sending. Save the previous records and ask the support to identify which access each recording is in. There is no guaranteed auto-transfer.

Check the exact message and if there is any pending step in the dashboard. If you continue without moving forward, send a screenshot to the support via the private channel. A “saved progress” message does not itself confirm that the verification has ended.

Please contact Minute and KGeN support and inform the data from the previous account and sessions. There is no guaranteed auto recovery; ask for guidance before opening another account and re-recording.

The campaign discloses examples such as washing dishes, folding clothes and organizing the kitchen. Before you start, choose an activity effectively released in the Minute and read your instructions. A task mentioned in the guide may not be available for your account at that time.

Do not use this division as a universal remuneration rule. Check the current campaign table and the task conditions in your account before recording. Values and ratings disclosed in another period or by another platform should not be automatically applied to your session.

See the duration and limits shown for the task and campaign. There is no single daily limit confirmed in this FAQ for all activities. Register real sessions and respect the instructions; do not artificially prolong a recording to increase time.

Available tasks can change according to the campaign. Please refer to Minute again and record only open activities in your account. There is no guaranteed date for a specific task to return.

Use the task released in your Minute account as a reference. If you believe you should have access, send screenshots of both screens to support before registering the activity in another category.

Only if these modalities or tasks are available in your campaign and organization. Before each session, choose the right activity and follow the site's authorization and privacy rules.

Follow the task rules and get the necessary authorizations. Avoid showing third party faces, documents, passwords, screens with personal data and restricted areas.

Do not count on the possibility of moving a session after upload. Please inform the support of the chosen task, the saved activity and the session date. In the next recordings, check the category before starting.

Please refer to the limits and instructions of the task. Make real and new recordings; do not resend the same video as another session. For special activities, also observe the applicable daily limit.

Check the e-mail, organization and sending history. Transfer completed does not mean approval or immediate update in the campaign. Save the date, task, duration and screenshot of the two historicals. If you pass the deadline informed in the account, ask the service the location of the session.

Compare the campaign, account, dates and status of the sessions in both applications. Send the history with task, duration, and value displayed so that the support does the reconciliation.

Check the connection and status in the application history. Minute version notes describe resumable uploads, but check if your session has finished uploading. Avoid deleting files or the account to try to fix the problem. If the upload continues to stop, please inform the session and the error in support of the application.

The deadline depends on the analysis of the campaign. This guide does not confirm a fixed approval deadline for all sessions. Please refer to the status and deadline reported in your account; if they are exceeded, forward date, task and identifier to the service. Upload completed does not match the approved video.

The review considers whether the session follows the chosen activity and the requirements of duration, stability, framing and privacy. Please refer to the task-specific instruction to know what is required in that video.

Check if the reason appears in the application feedback or campaign history. Compare the session with the chosen activity and its requirements. If there is no explanation or you identify a divergence, send the recording identifier and the message to the service and ask about the possibility of revision.

Approval depends on the analysis of the session. For the next recordings, adjust the fixation of the mobile phone and check the frame before starting. Avoid repeating movements that prevent viewing the activity.

Keep screenshots of the duration in Minute and the time counted in KGeN. Give support the task, date and time, and ask them to check the received file.

It is a warning related to failure to comply with a task or campaign rule. Open the details to identify the session and the reason; if you do not agree, please refer to the possibility of revision by the support.

Refer to the decision and conditions applicable to the session. A warning may affect approval and rewards according to campaign rules. If there is doubt about previously approved hours, ask the support to detail the statement.

There is no universal number confirmed in this review. Please refer to the current rule and the notification of the platform on which the warning occurred. Ask for the reason and the possibility of contestation. Do not use a limit disclosed informally as a guarantee that new infringements will be tolerated.

Refer the identification of the session, the reason presented and an objective description of the divergence to the service indicated in the account. Ask if there is a review available for this case and follow the same call. The request does not guarantee reversal of the decision.

No. Recorded are the hours recorded during the task; sent are the sessions transferred by the application; approved are the hours accepted after the analysis. Hourly payment considers the hours approved.

The current campaign presentation lists US$3 per hour for the first 9 hours and US$4 per hour from the 10th hour. Confirm how each tier is calculated and applied to your account. Do not treat the advertised rate as guaranteed payment for every uploaded video.

No. The current offer includes an initial rate tier before the advertised higher rate. Check the terms for your account and count only approved sessions. Do not assume the higher rate applies retroactively or that uploads are automatically approved.

Check the KGeN campaign terms and selected task instructions. Note the rate, applicable tiers and approval criteria. If the screens show different information, ask for clarification before recording and keep the guidance you receive.

Please refer to the sent sessions, the approved hours, the calculated rewards and the payment history in your account. If a value does not match the history, register the screens and ask for details on the affected sessions.

Check if the sessions have ended the submission, have gone through the review and have been approved. If the status already indicates approval and the balance does not update within the deadline shown in the account, send the screenshots to the support.

Yes. The Brazilian campaign announces weekly payments via PIX for approved hours. The weekly cycle does not guarantee that a session sent now enters the next payment: it needs to go through the analysis and processing of the balance. Follow the status in your account.

The cycle released is weekly, but a single day or time has not been confirmed for everyone. Please refer to the date and time period displayed in the account. If processing exceeds the time limit, please ask the service to update the payment.

There is no publicly confirmed minimum withdrawal in this review. Check the terms of the wallet or payment area of your account. If the information does not appear, ask the service for the applicable limit; do not use values from another platform as a reference.

Read the notice next to the balance or button. Check whether the hours are approved, payment details are complete and the payment cycle is open. If no reason is shown, send support screenshots of the balance, button and message.

Check the status, date and processing period in the history. Check if there are pending payment information. If the deadline has passed, forward the amount and registration of the payment to the private service and request update or proof of upload.

Check the final value and the conversion information displayed at the time of payment or at the voucher. If the applied fee is not clear, ask the support for details of the calculation; do not estimate the conversion using another day's quotation.

Use your KGeN referral link or code to invite people. In the referral section, check which activities earned rewards and which levels and rates are active in your campaign. The Minute organization code does not replace your referral link.

Save a screenshot of the message and check that the restriction appears in KGeN, Minute or both. Ask the support for the reason, which is limited and the situation of the sessions already approved. Do not create another account to bypass the lock.

Ask the support for the registered reason, the applied rule and the possibility of contestation. Also ask about approved sessions and pending payments. If the lock occurred in the Minute, look for application support.

Send recent screenshots from both platforms and confirm the emails used. Ask support to check if the problem is in the account link, in the campaign access or in the history update.

Open the session and notification details. If the reason is not available, ask the support to identify the affected recording, the rule applied and the challenge procedure.

Use the service channel indicated within your KGeN account for questions about campaign, link, hours and payments. For technical errors of recording or sending, also look for the support indicated by Minute Data. The group of participants of this site is a community, not official support.

In private service, please inform the registered email, campaign, task, date of recording or payment, error message and relevant screenshots. Never send your password or verification codes.

Update the previous service with the missing information and ask for the analysis status and next step. Keep the call number or history to avoid disconnected requests on the same problem.

The campaign announces payment for approved hours and weekly PIX. This confirms the offer disclosed, but this guide does not audit the payments of all participants. To check your case, compare sent session, approved hours, processed balance and receipt proof. An estimate of earnings is not deposit guarantee.

Evaluate service identity, campaign conditions, service and registrations of your participation. Site or published application do not guarantee payment in all cases. Confirm unexpected transfer requests to release balance for service within the account. This guide is independent, uses referral link and does not certify the financial reliability of the platform.

A recording campaign can ask for everyday activities instead of programming. You contribute with data and need to follow the instructions for capture, quality and privacy. Specialized projects may require other skills. Participating in the collection does not mean programming a robot or having a job position with guaranteed salary.

Check device and account eligibility, choose an available task, prepare an authorized space and record through the specified app. Track the upload, review and possible approval. Consider preparation time and costs before estimating extra income; not every recorded hour becomes a paid hour.

The task collection proposal does not depend on views on a social channel. The material is sent by the campaign flow and evaluated by the task criteria. This is different from monetizing videos on YouTube or publishing advertising. Check the conditions of use of the material even when it will not be published in your profile.

The first-person framing prioritizes the task, hands and objects according to the instructions. Still, reflections, voice and information in the environment can identify people. There is no guarantee of anonymity. Review the space and do not record third parties without the required authorization.

When the task asks for real demonstrations, synthetic videos, third-party or reused videos do not replace your recording. Cuts, acceleration, filters and other changes can also contradict the instructions. Check the required format and send only the material produced by the authorized stream.

These are examples of household tasks that may appear in data collection campaigns. Only record when the task is available in your account and you can follow its instructions. Doing a task at home does not automatically entitle you to payment; the session must be eligible and approved.

Participation in a campaign should not be presented as a promise of employment, fixed salary or permanent offer of tasks. Check the link and conditions accepted in the registration. To organize your time, treat availability, approval and processing as variables, without relying on a guaranteed monthly income.

First check that the device you already have is accepted for the campaign and the capture. Evaluate costs before purchasing another phone or accessories. The compatibility of a model does not guarantee available tasks, approval or return of the amount spent.

The iPhone 11 is outside the iPhone 12+ range advertised for the campaign covered here. Installing Minute does not mean the camera is accepted for recording. Check current instructions and device validation before starting a session.

The device ratio shown in this guide excludes FE models. Do not confuse Galaxy S21 with S21 FE or assume compatibility only by the line number. Confirm the full variant in the Minute and campaign before purchasing support or recording.

These models are not included in the list of devices for this campaign presented here. We have no confirmation of acceptance for them. Check the Minute validation and get campaign guidance; the availability of the app in the store is not proof that the device can perform the task.

The S26 family is included in the Samsung S21 to S26 relationship of this guide, except FE variants. Acceptance needs to be confirmed for the model and camera within the application. If there is error, send the full name of the device and the message to the service before continuing.

Portugal did not appear in the two public recording campaigns consulted on October 12, 2026. Twelve other countries were listed, according to the Vacancies page of this guide. This does not allow us to conclude that the entire KGeN ecosystem is unavailable in Portugal; eligibility should be checked in the campaign and account, without changing location or using third-party data.

Do not assume that. Sharing a capture application does not make the criteria for access, analysis, bonuses or payment equal. Check which organization is linked to the account and follow the conditions of the campaign you entered. Do not transfer rules or reports from one platform to another as if they were equivalent.

They can integrate stages of data collection and preparation for research and development, according to the purpose informed by the project. Capture, selection, training and testing of robots are different stages. It is not possible to affirm which machine will learn from a specific session without this information from the responsible for the collection.

Do not reuse the same material between campaigns without checking the applicable permissions and conditions. An organization may require original data or impose restrictions on the use of the recording. Having two accounts or using the same application does not automatically authorize sending the same session twice.

Register the amount effectively received, the costs and the total time of preparation, recording, sending and tracking. Splitting the net result by the dedicated time helps in your personal evaluation. The rate announced per approved hour does not necessarily include all this time and does not represent an income forecast.

AI videos can be generated or edited with artificial intelligence tools. Videos for AI, in the context of this guide, are actual recordings requested for data collection. They are different activities and pay criteria; do not send a synthetic video when the campaign asks for a real task.

In the October 12, 2026 consultation, public opportunities listed 12 countries: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, the United States, Mexico, Paraguay, Peru, Uruguay and Venezuela. The Daily Tasks Campaign — Brazil included Brazil and the United States; Daily Tasks — Latam included the other ten. The listing does not guarantee access, task released or payment for any account.

Two public recording campaigns have been identified, but not a confirmed number of vacancies, sessions or tasks per country. Campaign is an opportunity that can gather several activities. A collection time target does not equal to the amount of vacancies. Check the catalogue released in your account; the Vacancies page of this guide brings together the consulted panorama.

The K-Quest portfolio also features voice and audio, data annotation, quality review, AI evaluation and game data. These modalities are announced in the ecosystem, but an open public offer for each country has not been confirmed. The type of activity and eligibility depend on the campaign.

This consultation did not confirm an open public campaign of these modalities for Brazilians. The portfolio describes services that KGeN can offer; this does not equal open registrations. Check the opportunities released to your profile before relying on an activity or remuneration.

The institutional scope of more than 60 countries does not mean that all tasks are available in all of them. For the public recording campaigns consulted, 12 countries were listed. The availability of other modalities by country was not confirmed in this guide.

Here, opportunities means participation in campaigns, not formal employment, a fixed salary or a guaranteed number of tasks. Rewards and payment methods depend on each campaign. Do not assume the Brazilian campaign’s PIX payment method applies to other countries or to points and redemption campaigns in the ecosystem.