Before you start
Which phones does KGeN accept?
The quality of the data depends on the device and the stability of the capture. Check if your equipment meets the minimum required by the campaigns.
Devices
Compatible cell phones
iPhone
iPhone 12 to 17, except 16e and 17e. Check out the iOS version required by Minute and validate the model in the application.
Android
Samsung S21 to S26, except FE models. Check the camera acceptance directly on the Minute before recording.
Conditions
Checklist before each session
- ▚Available storage as required by the session and app instructions
- ▚Battery enough to safely complete the session
- ▚Stable Wi-Fi for sending sessions
- ▚Secure, well-adjusted head mount
- ▚Rear lens clean and without damaged film
- ▚Enlightened environment and no strong backlight
- ▚Notifications silenced or active aeroplane mode
- ▚Planned job from start to finish
iPhone 11, Galaxy FE, Redmi and Honor: how to check
iPhone 11 is below the advertised range. Galaxy FE models are excluded from this guide’s list. Redmi Note 12 and Honor X7c are not on the confirmed list; having Android or being able to install Minute does not establish eligibility.
Galaxy S26 is in the listed range, but check the variant and camera in the app. Installation, recording compatibility and task access are three separate checks.
Confirm compatibility before purchasing
The indication of iPhone 12 or higher and Galaxy S21 or higher must be confirmed in the current campaign. Required model, system and settings can change. Compatibility does not replace preparation: check free space, battery, lens and support. Make a short test before a long session.
Before you start
Is your phone model enough to confirm you can start?
No. Also check the camera accepted by Minute, app version, available storage, battery and required mount. Run the check on the actual phone before buying accessories. Even a model listed in this guide may need adjustments or may not be enabled for a specific campaign.
Read the FAQ and download the PDF guide →